Ordering & Shipping Information
Customer Satisfaction is Priority #1!!
Ordering your prized specimens or polished rocks is very difficult to do online. We all know the preferred way is hands on – “ITS ALL ABOUT THE FEEL!” I encourage you to be very specific in the order notes when ordering. You can always send me a message or even call before placing order and tell me exactly what you are looking for. I will do whatever I can to ensure your expectations are met.
Your shipping cost will be actual shipping cost! Care will be taken when choosing shipping packaging to protect your item. Most purchases will need to be in a medium flat rate boxes to provide adequate room to avoid damage and arrive to you the way it left me. If any damage does occur during shipping, I will work with you personally to resolve all issues.